Welcome to the AI Scorecards Course. As organizations strive for enhanced customer engagement and growth, understanding customer health through effective Scorecards has never been more crucial. This course will guide you through the intricacies of using AI-based analytics to optimize your Scorecards. You will learn about the data requirements and how the AI Scorecards work.

In this course, you will explore how the Gainsight Slack App can transform your daily interactions with customer data. Discover how to access instant, context-rich answers about your accounts directly within Slack, enabling you to make informed decisions swiftly and share insights across teams.

This video explains the various licenses that Gainsight offers and the value each user can gain from them.