Explore our free online training, register for premium virtual instructor-led courses, or earn professional certifications.
Instructor-Led Training
Sign in to register for live interactive training and go deeper into technical topics.
Certifications
Explore certifications for different roles and Gainsight products to enhance your career.
Explore eLearning courses by product
Customer Success
eLearning for all of the modules and features in Gainsight Customer Success solution.
Product Experience
eLearning path supports users in Product Experience installation, configuration, analytics and more
Customer Communities
eLearning for the Community application
Customer Education
eLearning for the Customer Education platform
What's New
CS Admin: AI Scorecards
Welcome to the AI Scorecards Course. As organizations strive for enhanced customer engagement and growth, understanding customer health through effective Scorecards has never been more crucial. This course will guide you through the intricacies of using AI-based analytics to optimize your Scorecards. You will learn about the data requirements and how the AI Scorecards work.
DURATION
10
Introducing the Gainsight Slack App
In this course, you will explore how the Gainsight Slack App can transform your daily interactions with customer data. Discover how to access instant, context-rich answers about your accounts directly within Slack, enabling you to make informed decisions swiftly and share insights across teams.
DURATION
10 min
Quick Tip: CS License Types
This video explains the various licenses that Gainsight offers and the value each user can gain from them.
DURATION
3 MIN