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Customer Success
eLearning for all of the modules and features in Gainsight Customer Success solution.
Product Experience
eLearning path supports users in Product Experience installation, configuration, analytics and more
Customer Communities
eLearning for the Community application
Customer Education
eLearning for the Customer Education platform
What's New
CS End User: Getting Started with Spaces
This course will help Customer Success Managers (CSMs) and End Users understand the key capabilities of Spaces and how they can be used to drive efficient, collaborative customer engagement.
Introducing Gainsight's AI Agent in Slack
In this course, you will explore how Gainsight's AI Agent in Slack can transform your daily interactions with customer data. Discover how to access instant, context-rich answers about your accounts directly within Slack, enabling you to make informed decisions swiftly and share insights across teams.
DURATION
10 min
PX: Knowledge Center Bot Configuration (2025)
In this course, you'll learn how to configure the Knowledge Center Bot. The Knowledge Centre Bot is an onboarding assistant that contains links to engagements, articles, and external URLs to help you onboard new users and educate existing users.
DURATION
15 minutes