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Explore eLearning courses by product
Customer Success
eLearning for all of the modules and features in Gainsight Customer Success solution.
Product Experience
eLearning path supports users in Product Experience installation, configuration, analytics and more
Customer Communities
eLearning for the Community application
Customer Education
eLearning for the Customer Education platform
eLearning for the Staircase CS tool
eLearning for the Skilljar platform
What's New
CS End User: Group Send
This course will help Customer Success Managers (CSMs) understand the key capabilities of Group Send and how they can be leveraged to streamline communications, manage contacts, and drive efficient engagement with your portfolio of customers.
DURATION
15 mins
Day in the Life of a CSM/AM Using Staircase AI
This course explores how to use Staircase AI to help you drive higher retention, increase expansion, and deliver proactive, data-driven customer success.
DURATION
15 min
Day in the Life of an Executive Using Staircase AI
This short video reveals how Staircase AI by Gainsight delivers real-time insights that shape impactful decisions, from spotting early churn warning signs to celebrating customer wins.
DURATION
6 min