You'll learn how to configure the Knowledge Center Bot. The Knowledge Center Bot is an onboarding assistant that can contain links to engagements, articles, and external URLs to help you onboard new users as well as educate existing users. This course covers the following topics:

• What is Knowledge Center Bot?
• Knowledge Center Bot components
• Creating a Knowledge Center Bot
• Integrating an External Knowledge Base
• Adding Knowledge Base Content to Knowledge Center Bot
• Creating an Embedded KC Bot