Teams are managing more customers, with higher expectations (internally or externally), and tighter budgets—yet no extra hands to keep up. Meanwhile, the pressure to be faster, stay ahead of risks, and prove value keeps climbing.The key to making smarter, more proactive decisions? Immediate access to a 360° view of customer data. Unfortunately, that data isn’t always readily available to the people who need it most.

That’s where a solution like Gainsight's AI Agent in Slack can make a huge impact. In this course, you will explore how Gainsight's AI Agent in Slack can transform your daily interactions with customer data. Discover how to access instant, context-rich answers about your accounts directly within Slack, enabling you to make informed decisions swiftly and share insights across teams.