About the Course
This course provides an overview of Cockpit, which serves as the primary Gainsight workspace for CSMs and AMs. The topics covered in this course include...
- An Overview of Cockpit
- Key Terms
- How CSMs Use Cockpit Throughout the Day
- Customizing Your Cockpit List View
- Working with CTAs
- Sending Emails from Cockpit
- Additional Resources
Course Categories
[PRODUCT] Customer Success
[FEATURE] Cockpit & Playbooks
[LANGUAGE] English
[ROLE] End User
Course Progress
Course Outline
-
Course Content
- CS End User: Cockpit & Playbooks
About the Course
This course provides an overview of Cockpit, which serves as the primary Gainsight workspace for CSMs and AMs. The topics covered in this course include...
- An Overview of Cockpit
- Key Terms
- How CSMs Use Cockpit Throughout the Day
- Customizing Your Cockpit List View
- Working with CTAs
- Sending Emails from Cockpit
- Additional Resources
Course Outline
-
Course Content
- CS End User: Cockpit & Playbooks
Course Categories
[PRODUCT] Customer Success
[FEATURE] Cockpit & Playbooks
[LANGUAGE] English
[ROLE] End User
