About the Course
Gainsight Associate Admin Certificate: Level 1
Welcome to Gainsight Associate Admin Certificate Level 1.
Are you interested in becoming a Gainsight Admin? We want to recognize your Gainsight training accomplishments with a tangible benefit: a Gainsight Associate Admin Certificate!
Why Get Certified?
- Demonstrate your commitment to the Gainsight Admin learning journey
- Increase your professional opportunities with a recognized and respected Gainsight certificate
- Show the world your accomplishment by displaying the Gainsight certificate logo on your LinkedIn profile; we'll post it on your Gainsight Community profile as well
Qualifications
The Gainsight Associate Admin Certificate is for new Admins who are just starting their Gainsight Administration journey. It's also open to non-customers who are serious about learning Gainsight Administration and are ready to take the first step. The exam is designed to assess whether you have completed the introductory training and understood the basic concepts behind Gainsight CS application functionality.
Candidates should successfully complete the self-paced Gainsight Admin courses for NXT or possess the equivalent experience and knowledge prior to taking the exam. If you fail the exam once, you can sign up for a retake after 24 hours. If you fail on the second attempt, you can sign up for a final retake after one week. We recommend you use this time to review the course content.
Preparation
We strongly recommend completing the following courses before taking the exam. We also recommend hands-on practice with Gainsight. If you don't already have access to a sandbox or production instance of Gainsight, and you're serious about learning Gainsight administration, you may request access to a training environment here.
Core Requirements
- Admin - Foundations of Gainsight
- Admin - Data Management - NXT
- Admin - Rules Engine - NXT
- Admin - User Management - NXT
- Admin Reports and Dashboards (Horizon Analytics)
- Admin - Cockpit & Playbooks - NXT
- Admin - Scorecards - NXT
- Admin - 360 - NXT
- Admin - Timeline - NXT
- Admin - Journey Orchestrator - NXT
Click here for the full list of Gainsight Admin courses.
Exam Format
- Content: 36 multiple-choice/multiple-select questions
- Time allotted to complete the exam: 45 minutes
- Prerequisites: Web-based training courses listed above
- Passing score: 85%
- Registration fee: USD $70, plus applicable taxes as required per local law
- Retake fee: Up to two free retakes. If you fail the exam, we recommend you review the course materials.
-
Delivery method:
- Unproctored exam delivered in an online environment.
- Advance scheduling is not required; you can take the exam at any time.
-
The exam is currently available in English only.
How to Renew this Certificate
- Certificate Validity Period: this certificate is valid for 2 years.
To renew your certificate for 1 more year, you must meet our continuing education requirement. Please refer to the Study Guide for more information.
To purchase the Level 1 Continuing Education Exam ($25 USD), click here.
Retake Policy
- Each exam purchase includes 2 free retakes.
- Total number of attempts allowed: 3
Need Help?
- E-mail: [email protected]
Course Categories
[FEATURE] Certification
[PRODUCT] Customer Success
[ROLE] Admin
$70
Access: 120 day
Course Outline
-
Course Content
- Gainsight Associate Admin Certificate: Level 1
About the Course
Gainsight Associate Admin Certificate: Level 1
Welcome to Gainsight Associate Admin Certificate Level 1.
Are you interested in becoming a Gainsight Admin? We want to recognize your Gainsight training accomplishments with a tangible benefit: a Gainsight Associate Admin Certificate!
Why Get Certified?
- Demonstrate your commitment to the Gainsight Admin learning journey
- Increase your professional opportunities with a recognized and respected Gainsight certificate
- Show the world your accomplishment by displaying the Gainsight certificate logo on your LinkedIn profile; we'll post it on your Gainsight Community profile as well
Qualifications
The Gainsight Associate Admin Certificate is for new Admins who are just starting their Gainsight Administration journey. It's also open to non-customers who are serious about learning Gainsight Administration and are ready to take the first step. The exam is designed to assess whether you have completed the introductory training and understood the basic concepts behind Gainsight CS application functionality.
Candidates should successfully complete the self-paced Gainsight Admin courses for NXT or possess the equivalent experience and knowledge prior to taking the exam. If you fail the exam once, you can sign up for a retake after 24 hours. If you fail on the second attempt, you can sign up for a final retake after one week. We recommend you use this time to review the course content.
Preparation
We strongly recommend completing the following courses before taking the exam. We also recommend hands-on practice with Gainsight. If you don't already have access to a sandbox or production instance of Gainsight, and you're serious about learning Gainsight administration, you may request access to a training environment here.
Core Requirements
- Admin - Foundations of Gainsight
- Admin - Data Management - NXT
- Admin - Rules Engine - NXT
- Admin - User Management - NXT
- Admin Reports and Dashboards (Horizon Analytics)
- Admin - Cockpit & Playbooks - NXT
- Admin - Scorecards - NXT
- Admin - 360 - NXT
- Admin - Timeline - NXT
- Admin - Journey Orchestrator - NXT
Click here for the full list of Gainsight Admin courses.
Exam Format
- Content: 36 multiple-choice/multiple-select questions
- Time allotted to complete the exam: 45 minutes
- Prerequisites: Web-based training courses listed above
- Passing score: 85%
- Registration fee: USD $70, plus applicable taxes as required per local law
- Retake fee: Up to two free retakes. If you fail the exam, we recommend you review the course materials.
-
Delivery method:
- Unproctored exam delivered in an online environment.
- Advance scheduling is not required; you can take the exam at any time.
-
The exam is currently available in English only.
How to Renew this Certificate
- Certificate Validity Period: this certificate is valid for 2 years.
To renew your certificate for 1 more year, you must meet our continuing education requirement. Please refer to the Study Guide for more information.
To purchase the Level 1 Continuing Education Exam ($25 USD), click here.
Retake Policy
- Each exam purchase includes 2 free retakes.
- Total number of attempts allowed: 3
Need Help?
- E-mail: [email protected]
Course Outline
-
Course Content
- Gainsight Associate Admin Certificate: Level 1
Course Categories
[FEATURE] Certification
[PRODUCT] Customer Success
[ROLE] Admin