Gainsight University

course
CS Admin: Digital Journey
CS Admin: Digital Journey
CS Admin: Digital Journey

About the Course

This course provides an overview of Digital Journey, discusses available Program models, walks you through prep steps, shows you how to create an email template, presents best practices for email templates, teaches you how to create a Program, and describes Program statuses and options.

NOTE: Please review your contract to confirm which features are included. For contract questions, please contact your Gainsight Sales or Customer Success team.

Course Categories

[PRODUCT] Customer Success
[FEATURE] Journey Orchestrator
[LANGUAGE] English
[ROLE] Admin
Course Progress
Not started
Course Outline
  1. Course Content
    1. CS Admin: Digital Journey
    2. Knowledge Check
course
CS Admin: Digital Journey
CS Admin: Digital Journey
Course Progress
Not started

About the Course

This course provides an overview of Digital Journey, discusses available Program models, walks you through prep steps, shows you how to create an email template, presents best practices for email templates, teaches you how to create a Program, and describes Program statuses and options.

NOTE: Please review your contract to confirm which features are included. For contract questions, please contact your Gainsight Sales or Customer Success team.

Course Outline
  1. Course Content
    1. CS Admin: Digital Journey
    2. Knowledge Check

Course Categories

[PRODUCT] Customer Success
[FEATURE] Journey Orchestrator
[LANGUAGE] English
[ROLE] Admin
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