End User Training

The courses on this page will help you learn how to use Gainsight products to ensure your customers are consistently achieving success.

Gainsight - Foundations - NXT
Gainsight - Foundations - NXT
(26 minutes - for Gainsight NXT only) If you're a new Gainsight end user, please start here! This short course provides a foundation for understanding Gainsight including a brief demo of key capabilities.
FREE
00:25:02
Gainsight - Reports & Dashboards - NXT
Gainsight - Reports & Dashboards - NXT
(19 minutes - for Gainsight NXT only) Covers how to take advantage of Dashboards to manage the part of the business that matters most to you!
FREE
00:14:44
Gainsight - 360 & Timeline - NXT
Gainsight - 360 & Timeline - NXT
(34 minutes - For Gainsight NXT only) Covers using the 360 screens Timeline for centralized note-taking in Gainsight, & an overview of health scores including trends over time
FREE
00:33:12
Gainsight - Cockpit & Playbooks - NXT
Gainsight - Cockpit & Playbooks - NXT
(23 minutes - for Gainsight NXT only) Covers using Calls-to-Action (CTA) in Cockpit including Playbooks
FREE
00:22:36
Gainsight - Success Plans - NXT
Gainsight - Success Plans - NXT
(10 minutes - for Gainsight NXT only) Covers how to take advantage of Success Plans to capture, track activity, and share progress on your customers’ key goals as well as other key moments of truth along the customer journey.
FREE
00:10:45
Gainsight - Team View - NXT
Gainsight - Team View - NXT
(10 minutes - for Gainsight NXT only) If you have limited license access to Gainsight data, please start here! This short course provides a foundation for understanding how to take advantage of Gainsight.
FREE
00:11:26
Limited LicenseViewer License
Gainsight - Sally the AI Bot
Gainsight - Sally the AI Bot
(15 minutes) Overview of what Sally is and how to use Sally in-app, in TeamView, and in Slack.
FREE
00:14:29
Sally

If you cancel your registration, please contact training@gainsight.com to update your enrollment