End User Training for NXT

End User Training for NXT

End User training for the NXT version of Gainsight.

Gainsight - Foundations - NXT (replaced 101)
Gainsight - Foundations - NXT (replaced 101)
(26 minutes - for Gainsight NXT only) If you're a new Gainsight end user, please start here! This short course provides a foundation for understanding Gainsight including a brief demo of key capabilities.
FREE
00:25:02
Gainsight - Reports & Dashboards - NXT (replaced 102)
Gainsight - Reports & Dashboards - NXT (replaced 102)
(19 minutes - for Gainsight NXT only) Covers how to take advantage of Dashboards to manage the part of the business that matters most to you!
FREE
00:14:44
Gainsight - 360 & Timeline - NXT (replaced 102)
Gainsight - 360 & Timeline - NXT (replaced 102)
(34 minutes - For Gainsight NXT only) Covers using the 360 screens Timeline for centralized note-taking in Gainsight, & an overview of health scores including trends over time
FREE
00:33:12
Gainsight - Cockpit & Playbooks - NXT (replaced 102)
Gainsight - Cockpit & Playbooks - NXT (replaced 102)
(23 minutes - for Gainsight NXT only) Covers using Calls-to-Action (CTA) in Cockpit including Playbooks
FREE
00:22:36
Gainsight - Success Plans - NXT
Gainsight - Success Plans - NXT
(10 minutes - for Gainsight NXT only) Covers how to take advantage of Success Plans to capture, track activity, and share progress on your customers’ key goals as well as other key moments of truth along the customer journey.
FREE
00:10:45
Gainsight - Team View - NXT
Gainsight - Team View - NXT
(10 minutes - for Gainsight NXT only) If you have limited license access to Gainsight data, please start here! This short course provides a foundation for understanding how to take advantage of Gainsight.
FREE
00:11:26
Gainsight 101 - Archived Content
Gainsight 101 - Archived Content
Gainsight 101 provides an overview of Gainsight from an End User or a CSM's perspective.
Not currently available
00:42:52
Gainsight - Sally the AI Bot
Gainsight - Sally the AI Bot
(15 minutes) Overview of what Sally is and how to use Sally in-app, in TeamView, and in Slack.
FREE
00:14:29