Admin - Journey Orchestrator - SFDC

Admin - Journey Orchestrator - SFDC

Prepares you to work with Gainsight's Journey Orchestrator tools.

About this course

This four part session overviews Journey Orchestrator features and use cases. The course covers the following topics:

  • Introduction to Journey Orchestrator
  • Program Models
  • Prep Steps
  • Creating an Outreach
  • Adding Participants
  • Building Your Model
  • Outreach Status
  • Best Practice Tips

NOTE: Please review your contract to confirm what features are included. All contracts typically include the survey models (NPS, CSAT and Generic) and supporting features. For contract questions, please contact your Gainsight Sales or Customer Success team.

Curriculum03:05:17

  • Admin - Journey Orchestrator - SFDC - Part 1 00:53:21
  • Admin - Journey Orchestrator - SFDC - Part 2 00:43:30
  • Admin - Journey Orchestrator - SFDC - Part 3 00:54:01
  • Admin - Journey Orchestrator - SFDC - Part 4 00:34:25
  • Admin - Journey Orchestrator Quiz
  • Admin Workbook

About this course

This four part session overviews Journey Orchestrator features and use cases. The course covers the following topics:

  • Introduction to Journey Orchestrator
  • Program Models
  • Prep Steps
  • Creating an Outreach
  • Adding Participants
  • Building Your Model
  • Outreach Status
  • Best Practice Tips

NOTE: Please review your contract to confirm what features are included. All contracts typically include the survey models (NPS, CSAT and Generic) and supporting features. For contract questions, please contact your Gainsight Sales or Customer Success team.

Curriculum03:05:17

  • Admin - Journey Orchestrator - SFDC - Part 1 00:53:21
  • Admin - Journey Orchestrator - SFDC - Part 2 00:43:30
  • Admin - Journey Orchestrator - SFDC - Part 3 00:54:01
  • Admin - Journey Orchestrator - SFDC - Part 4 00:34:25
  • Admin - Journey Orchestrator Quiz
  • Admin Workbook

If you cancel your registration, please contact training@gainsight.com to update your enrollment