Admin - Journey Orchestrator - SFDC & NXT

Admin - Journey Orchestrator - SFDC & NXT

This four part course prepares you to work with Gainsight's Journey Orchestrator tools.

About this course

This four part session overviews Journey Orchestrator features and use cases. The course covers the following topics:

  • Introduction to Journey Orchestrator
  • Program Models
  • Prep Steps
  • Creating an Outreach
  • Adding Participants
  • Building Your Model
  • Outreach Status
  • Best Practice Tips

NOTE: Please review your contract to confirm what features are included. All contracts typically include the survey models (NPS, CSAT and Generic) and supporting features. For contract questions, please contact your Gainsight Sales or Customer Success team.

Curriculum03:05:17

  • Admin - Journey Orchestrator - SFDC & NXT - Part 1 00:53:21
  • Admin - Journey Orchestrator - SFDC & NXT - Part 2 00:43:30
  • Admin - Journey Orchestrator - SFDC & NXT - Part 3 00:54:01
  • Admin - Journey Orchestrator - SFDC & NXT - Part 4 00:34:25
  • Admin - Journey Orchestrator Quiz
  • Admin Workbook

About this course

This four part session overviews Journey Orchestrator features and use cases. The course covers the following topics:

  • Introduction to Journey Orchestrator
  • Program Models
  • Prep Steps
  • Creating an Outreach
  • Adding Participants
  • Building Your Model
  • Outreach Status
  • Best Practice Tips

NOTE: Please review your contract to confirm what features are included. All contracts typically include the survey models (NPS, CSAT and Generic) and supporting features. For contract questions, please contact your Gainsight Sales or Customer Success team.

Curriculum03:05:17

  • Admin - Journey Orchestrator - SFDC & NXT - Part 1 00:53:21
  • Admin - Journey Orchestrator - SFDC & NXT - Part 2 00:43:30
  • Admin - Journey Orchestrator - SFDC & NXT - Part 3 00:54:01
  • Admin - Journey Orchestrator - SFDC & NXT - Part 4 00:34:25
  • Admin - Journey Orchestrator Quiz
  • Admin Workbook