Admin - Cockpit & Playbooks - SFDC & NXT - Part 1
Admin - Cockpit & Playbooks - SFDC & NXT - Part 2
Admin - Cockpit & Playbooks Quiz
Admin - Cockpit & Playbooks - SFDC & NXT
This course will prepare you to work with Cockpit, CTAs and Playbooks. This course covers the following topics: Understand Cockpit Functionality, Manual Creation and Editing of CTAs, Create and Manage Playbooks, and Leverage Best Practice Library for Playbooks
This course reviews Cockpit functionality from both the end-user and admin perspectives to prepare you to understand how best to configure your environment to suit your organizational needs. We also review use of Playbooks including best practice recommendations.